IRCTC (Indian Railway Catering an Tourism Corporation) is a sub division of Indian Railways that take care of tourism, catering and online ticketing operations.
Founded: 27th September 1999
Headquarters: New Delhi
Online Ticketing – You can book railway tickets through its website, or as well as from your mobile phones via SMS, WIFI or GPRS. IRCTC also offers I-tickets, its like your regular tickets except they are booked online and delivered by post
Tourism – IRCTC also provides budget and deluxe package tours for foreign and domestic tourists. For budget tourists, popular tourism packages covering important destinations across India is “Bharat Darshan”. Luxury packages are also available, it involves special trains such as Maharajas’ Express and Buddhist Circuit Train.
Tatkal Booking – In Tatkal Bookin, passengers who decided to plan their trip in short time can book their tickets in almost all Express / Mail trains via Indian railways internet portal. Booking time starts at 10 am daily for AC coach reservation and for NON-AC timing is residual to 11 am.
Indian Railway Enquiry Customer Care Toll Free Helpline Number
IRCTC Railway Enquiry Support Number: 139
IRCTC Toll free Number: 1800 111 139
IRCTC Helpline Support Number : 011-39340000, 011-23340000 (Support in Hindi and English 24* Support)
Chennai Customer Care: 044 25300000 (Support in English & Tamil)
Fax Number : 011 23345400
Book Railway Tickets online through IRCTC
E-tickets / I-tickets: [email protected]
Mail for Cancellation of E-ticket: [email protected]
Mail for Mumbai Suburban Season tickets: [email protected]
Shubhyatra Users: [email protected]
Railway SBI Card Helpline Support Number: 18001801295 / 0124-39021212(if calling from MTNL / BSNL landline connection) for IRCTC SBI Card holders who don’t receive card within 1 Month from the period of application. You can also send email at [email protected].
For any other inquiries related to IRCTC SBI Card drop an emal to [email protected]
Corporate / Registered Office:
Indian Railway Catering & Tourism Corporation Limited
Statesman House, B-148, 11th Floor,
Barakhamba Road, New Delhi 110001
IRCTC Zone Wise Phone Number |
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Zone | Support Numbers |
Central Zone | 011-23345300 |
North Zone | 011-23221147 |
East Zone | 033-266601743 |
West Zone | 022-22618067 |
South Zone | 044-25353341 |
South Central Zone | 040-27716145 |
IRCTC Customer Helpline Numbers State Wise |
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State | Customer Care Number |
Ahmedabad | 07925-30-0000 |
Bangalore | 08025-30-0000 |
Chandigarh | 17225-30-0000 |
Chennai | 04425-30-0000 |
Delhi | 011-3934-0000 |
Hyderabad | 040-2530-0000 |
Mumbai | 022-2530-0000 |
IRCTC Catering Related Issues Customer Care Number |
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Area | Support Numbers |
Ahmedabad | 011-23345300 |
Chennai | 044-25353341 |
Delhi | 011-23221147 |
Mumbai | 022-22618067 |
Hyderabad | 040-27716145 |
Kolkata | 033-26601743 |
IRCTC Internet Ticketing Customer Care Number |
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---|---|
Area | Support Numbers |
Delhi | 011-39340000 |
Chennai | 044-25300000 |
IRCTC Tourism Helpline Numbers |
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Area | Support Numbers |
Chennai | 044-64594959 |
Delhi | 011-23701100 |
Kolkata | 033-22439045 |
Mumbai | 022-22644378 |
Hyderabad | 040-66201263 / 040-55201264 |
IRCTC PNR Status Check
To check PNR Status click on the link: www.indianrail.gov.in/pnr_Enq.html
For PNR status check Google has launched service on 10 digit mobile phone number.
PNR Status via SMS: type your PNR number and send it to 5888 or 5676747 or 57886 or 139
type PNR number and send it to 9773300000
If you are not using message pack service on your mobile then normal SMS rates applies
PNR Status via Call: Dial 139 from your mobile number & follow the instruction.
Some Important Links
Enquiry for National Train: http://enquiry.indianrail.gov.in/ntes
Enquiry for Tatkal Scheme: www.indianrail.gov.in/tatkal_Scheme.html
For Booking IRCTC Flight: www.air.irctc.co.in/IndianRailways
Official Website: www.indianrail.gov.in, www.irctc.com, www.irctc.co.in
IRCTC Office Address Location |
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Corporate Office- New Delhi Barakhamba Road, Statesman House, B 148, 11th Floor, New Delhi- 110001 IRCTC Customer Care Number: 011-23311263/64, 23314752 Email ID: [email protected] Fax No. 011-23311259 |
Nangloi Northan Railways Wireless Station Area, Opposite Nangloi Bus Depot, Rail Neer Plant, IRCTC Customer Care Number: 011-25949774, 65152575 Fax No.011-25949773, Nangloi-110041 |
Tourism Faciliation Center Statesman House, Barakhamba Road, B 148, 11th Floor, Tel.No. 011-23701145/46/47 Fax No. 011-23701185, New Delhi–110001 Email Id: [email protected] |
Lucknow Gomti Nagar, Vipin Khand, Paryatan Bhawan, 2nd Floor, C-13, Lucknow -226010 Tel.No. 0522-2305522 Fax No. 0522-2305533 |
Internet Ticketing Services Internet Ticketing, IRCA Building, State Entry Road, Delhi Customer Care No.: 011-39340000 Chenai Customer Care No.: 044 25300000 Fax No: 011-23345400, New Delhi-110055 Email Id: [email protected] |
North Zone Rail Yatri Niwas Building, Ajmeri Gate Side, New Delhi Railway Station Complex Tel No.: – 011-23221146, 23234763 Fax: – 011-23210321, New Delhi–110002 Email Id: [email protected], |
Jaipur Sawai Jai Singh Highway, Banipark, Crystal Mall, 7th Floor, 708 Tel No. 0141-4020198, 4020194 Fax No. 0141-4020193, Jaipur-302016 |
Chandigarh Sector -34A, SCO-80 – 81 – 8, Tel No. 0172 – 4645795, 6572156 Fax No. 0172 – 4645795, Chandigarh-160034 |
Kolkata Koilaghat Street, Old Koilaghat Building,Ground Floor,3 Tel.No. 033- 22133207, 22439045 Fax No. 033- 22439046, Kolkata-700001 Email [email protected] |
Danapur Khagaul, Danapur, South of RPF Barracks, Rail Neer Plant, Loco Colony Tel No 06115-232557, 0612-6500650, Fax No 06115-232557, Patna-801105 |
Bhubaneshwar Bhubaneshwar Fortune Towers, A-0/1, Ground Floor Tel No : 0674-2303657, 0674-2303658, Fax No : 0674-2301853, Chandrasekharpur–751023 |
Local DHR Tourism Coordinator Mobile No: 9434-04-9405 ( Siliguri, New jalpaiguri, Darjeeling ) |
Patna West Gandhi Maidan, Boscomaun Tower, 4th Floor Tel.No. 0612-2205801, 2213993 Fax No. 0612-2213993, Patna–800001 |
Bangalore Rajaji Nagar, C.B. Royale Building, 2/2 – Dr. Rajkumar Road, Tel: 080- 22960014, Fax No. 080-23123877, Bangalore -560010 |
Guwahati GNB Road, Ambari, 4D, Mandvi Aptts., In Front of Ranvirra Bhawan, Guwahati Tel.No. 0361- 2737123 Fax No. 0361- 2367122, Assam-781001 |
Mumbai New Administrative Building, 2nd Floor, Central Railway, CST Tel.No. 022- 22618062, 22618064, 22618063 Fax No. 022- 22618066, Mumbai-400001 Email: [email protected] |
Bhopal Paryawas Bhavan, Block-4, 2nd Floor, Arera Hills Tel. 0755-2577011, 4285226 Fax No. 0755–4057982, Bhopal–462011 |
Ahmedabad Pelican Building, 5nd Floor, Gujarat Chamber of Commerce & iustary ashram road, Ahmedabad- 380009. Tel. 079- 26582673-75 Fax. 079- 26580735 |
Chennai The Rain Tree Place, No. 9 Mc Nicholas Road, 6A, Chetpet Tel.No. 044- 28363453 Fax No. 044- 28361997, Chennai-600031 South Zone Control: 044-28362430 Email: [email protected] |
Kanchipuram Rail neer packaged drinking water bottling plant, Palur railway station village & post palur, Taluk-Chengalpattu, Distric- Kanchipuram-603101 Tel.No. 044-27437007 |
Kochi (Cochin) Sail-Harcad 1st Floor Building No. 40 / 8194, Convent Road, Tel. 0484- 2382991-92 Fax. 0484- 2382990, Kochi-682035 |
Secunderabad Oxford Plaza, 3rd floor, 9-1-129/1/302, Sarojini devi road, Secunderabad Tel. 040- 27702401, 27808899, 27702407 Fax. 040– 27715983, Andhra Pradesh–500003 Email: [email protected] |
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