BSNL customer care toll free support number email id

BSNL (Bharat Sanchar Nigam Limited) is Indian state-owned telecommunication company. Its headquartered is in New Delhi. Company was found on 15th September 2000. BSNL is the largest broadband and fixedline service provider with 60% market share. And 5th largest mobile telephony service provide. In recent years, BSNL revenues & shares in market are in heavy loss. Bharat Sanchar Nigam Limited had 93.29 million customer base as of June 2015. In New Delhi and Mumbai, company plays major role.

Founded: 15th September 2000

Founder: Government of India

CEO: Shri Anupam Shrivastava (15th January 2015 – )

Headquarters: New Delhi

BSNL Customer Care Toll Free Numbers

These are toll free number for register complaints regarding BSNL services. No charges apply, Its all free of cost caller will not charge to assist you on call.

For Landline Phone problem: Dial 1500 or 1800 345 1500 for landline call center to register your complaints regarding problem in fixed line connection.

For Mobile Network related Issues: Dial 1503 or 1800 180 1503 and speak to customer care executive for file complaint in your mobile networks.

For WLL / WiMax related problem: Dial 1502 or 1800-180-1502 for WiMax or WLL related issues.

For BSNL Broadband: Dial 1504 or 1800-345-1504 if you are facing problem into your broadband fixed line internet connection of your home and offices. Company customer care executive will assist you to resolve your complaints.

For issuing with BSNL MPLS: Dial 1800 425 1957 if you are MPLS related issues, customer care help desk will assist you on that.

BSNL Customer Care Toll Free Numbers

 Circle  Customer Care Numbers
 Andhra Pradesh  9440-02-4365
 Assam  9435-02-4365
 Andaman and Nicobar  9434-02-4365
 Bihar  9431-02-4365 / 9431-22-4365
 Chennai  9444-02-4365
 Chhattisgarh  9425-20-1234 / 9425-20-1041
 Goa  9422-02-4365
 Gujarat  9426-02-4365
 Haryana  9416-02-4365
 Himachal Pradesh  9418-02-4365
 Jammu Kashmir  9419-02-4365
 Karnataka  9448-02-4365
 Kerala  9447-02-4365
 Kolkata  9433-02-4365
 Madhya Pradesh  9425-02-4365 / 9425-12-4365
 Orissa  9437-02-4365
 Punjab  9417-02-4365
 Rajasthan  9414-02-4365
 Rest of Maharashtra  9422-12-4365 / 9422-02-4365
 Rest of West Bengal  9434-02-4365
 Rest of Tamil Nadu  9443-02-4365 / 9444-02-4365
 Uttar Pradesh East  941-50-24365
 Uttar Pradesh West  941-20-24365
 Uttarakhand  9412-02-4365

13 thoughts on “BSNL customer care toll free support number email id

  1. Dear Sir

    our MEKHALA TRADERS,POWER HOUSE ROAD, TRIVANDRUM,KERALA, Our shop is one of the old and leading shop in Trivandrum,Dealer in Greenply plywood. We are using only BSNL connection .We received orders thourgh Mail. past one month our net is not working. we register the compliant Ref:119229578702 on o5-03-2018. but No co-operation on BSNL office. Many of the corder is Cancel inproper communication, and not gettiing the mail. Pls take necessary to step to clear our problem. other wise we change other network

  2. Dear bsnl,
    Sir I want to transfer my ‎airtel company to bsnl can you help me. you can call me at 9199955348.
    I hope you will help me
     Thank you

  3. I the, under named Mr. Vinayak Narayan Patil draw your attention that i am having landline BSNL number 02302407105 in near by Kolhapur city of Maharashtra state since so many years but my above number was completely dead in this month for continuous fifteen days.I have give complaints many times but your staffs are very lazy and have more negligence. It my humble request to give me credit of fifteen days in telephone rent and also in service tax charged by yourself in my coming bill
    Vinayak Narayan Patil

  4. dear sir,

    my name is manish chouhan, i have bsnl landline connection no. 079-27630037 in CHANDKHEDA, AHMEDABAD, i was requested earlier to disconnect my landline connection on 1st june 2018, and i was also paid BSNL DUE BILL on same date, but no any person came and disconnect this connection yet, please help and do the needful support.

    manish chouhan
    (m) No.-8128379743


    Dear Sir,

    We are observing SERAMPORE BILL PAYMENT CENTER at Khas Bagan Lane Serampore 712201 is not

    taking payment through credit card over the counter causing inconveniences to Senior Citizen.

    Please look into the matter and instruct the Bill payment center so that customer are not harrshed.

  6. dear sir
    the bsnl tower is not working in my village since one month so their is many problems to bsnl user’s your requested to resolve the problem
    thank you
    address is
    at po basuriya teh gadarwara
    dist narsinghpur pin 487881

  7. have already applied to disconnect my BSNL Phone No. (STD Code 0755) 2485252 on 15th June 2018 (copy enclosed here with), but the bill of the same Phone line is again raised by you. I will Not pay any money after 15 June 2018. It is your duty to disconnect the phone line after the receiving the request from the customer. You are again requested to return my security deposit and raised Bill up to the date of disconnection memo i.e. 15.06.18.
    The attitude of BSNL management and its customer care is not appreciable regarding the above matter till date from the from the date of disconnection memo.
    It is very sad to say that due to this attitude, I am compelled to stop the use of other services of BSNL

    Thanking you.

    Pramod Kumar Sharma

  8. Hello Sir / Mam

    Our Landline (08202583452) has been out of order since June 29, have called and registered complaints several times at the local bsnl office, no action has been since then, and we are not able to use the Internet service aswell, please take the necessary action as soon as possible, or we will be forced to discontinue with bsnl service.

    Karnataka – 576114

  9. sir my landline number 07652230827 [ 27/1/2018 ko disconnect karna ka liya bsnl office application diya tha but 6 month ho gya abhi tak disconnect nahi hua or bill generate per month hota ja raha hai

  10. Dear Sir/ Madam,

    My landline number 01352752660 has not been working for past one week. I had registered an online complaint for the same on 26th July 2018 after which i received a message from BSNL giving me a contact number of your staff to attend to my complaint.
    The number provided to me was 7579249853 of Sh. Kunwar Singh. On contacting i was informed that Sh. Kunwar Singh had already retired from the services long time back.
    I had called the service center and informed about my problem but till today nothing has been done as such. I am highly disappointed by your services and if the problem persists i would have to rethink on my decision to continue with the services.

    Kindly look into the matter as soon as possible. Looking forward for a positive reply.

    Thank You

  11. I have an landline number of BSNL 2245511.i have put it in safes custudy .As guide by sec 6 BSNL S.D.O but he miss guided me.THEY PROMISED TO ME SHIFT MY LANDLINE sec -3 to sec-64 ballabghar but when i talked about shifting my landline they refuse to shift it and the bill is increasing month by month.So install my landline number in sec 64 otherwise disconnected and my security amount should be refunded to me.
    I am not satisfied with your services.
    Samey Singh

  12. Respected Sir,

    Kindly note that my landline connection( 033 25267036) remains
    inoperative for more than three months and I’ve sent several emails to
    various BSNL authorities but there hasn’t been any redressal as on
    data. No amount is due to my connection.

    Kindly look into the matter expeditiously and help me have my line
    restored, preferably immediately.

    I’m a superannuated central govt. employee in my seventies staying with my wife.

    Sadhan Kumar Mazumder
    Purbachal,Po: East Udayrajpur,
    Dt.N-24 Pgs,wb-700129.

    contact: 9433309270

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